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PLEASE NOTE THAT ALL VIDEO PRODUCTS ON THIS SITE ARE DVD FORMAT - WE DO NOT SELL VHS TAPES.

Find quick answers to your questions below by clicking a Heading.

ORDER STATUS

  • Has my order shipped? 
  • How do I change quantities or cancel an item in my order? 
  • How do I check my order status? 
  • My order never arrived. 
  • An item is missing from my shipment. 
  • When will my preorder/backorder arrive?

ACCOUNT SETUP

  • How do I create an account? 
  • How do I edit my account information? 
  • I forgot my password. 

SHIPPING & RETURNS

  • When Will My Order Ship?
  • How much is my shipping?
  • Do you ship to my country? 
  • I received the wrong product.
  • What is your return policy/How do I return an item?

SERVICE & SECURITY

  • Service Commitment 
  • Privacy Policy 
  • Security

PRICING, BILLING, PAYMENT METHODS

  • How do I use a Discount or Coupon code?
  • Do I have to pay sales tax? 
  • I have a question on my charges.
  • What is your Price Protection policy?
  • What are my payment choices? 
  • I need a copy of my receipt/invoice. 
  • When will my credit appear on my account? 
  • When will my credit card be charged?

BUYER'S GUIDE

  • Can I pay by Check/Money Order? 
  • How do I buy/redeem a gift certificate? 
  • How do I find my product? 
  • How do I navigate the site? 
  • How do I use a coupon?

ADDITIONAL SUPPORT

  • How do I contact you?

Stay in Touch

Information

210 W. Parkway, Suite 7, Pompton Plains, NJ 07444 ● © Collage Video ● Exercise Video Specialists ● Fitness Videos and Workout Videos ● 1-800-819-7111 / 201-464-4921 ● Collage@CollageVideo.com

From Our Blog

  • New Healthy Tips & Recipes Now Posted!

    Gilad's latest blog, Healthy Tips & Recipes is now posted. Find it HERE. read more

  • Love Notes Blog by Jari Love Now Available!

    Love Notes Blog by Jari Love is now posted. Read it HERE. read more

  • NEW Priority Shipping Rates

    Dear Collage Video Customers, Due to a recent increase in commercial shipping rates implemented by the United States Postal Service (USPS) for Priority Mail package service, we have modified and simplified our Domestic shipping rates and policies. These new rates are... read more