Customer Service
Go HERE for our complete Help Directory.
Payment Methods: Visa, MasterCard, Discover, American Express and PayPal. We also accept checks and money orders (USA orders only) when sent with your order by postal mail.
All checks should be addressed to BayView Entertainment Inc.
Privacy policy: We respect your privacy
Return Policy
Any DVD – opened or unopened – can be requested to be returned within 7 days after the delivery of your purchase. Approved returns are available to be returned for store credit (issued via a non-expiring digital Gift Card) or via your credit card payment method for a refund of the purchase price not including shipping.
More information: Shipping and Returns
How To Contact Us
Email: customercare@collagevideo.com
Address: 210 West Parkway, Suite 7, Pompton Plains, NJ 07444 USA
Phone: 800-819-7111 or 201-464-4921 or 201-488-6110, Ext. 4
Customer Service hours are Monday-Friday 9:00 am to 4:45 pm; Eastern Standard Time.
Se habla Español
Shipping Charges (USA)
USA shipping is $4.99 for all order totaling $25.00 or less.
Orders of $25.00 or higher ship FREE to the USA.
Go HERE for complete shipping details.
Shipping Charges (Canada & International)
All prices in US dollars. Customer responsible for any customs or taxes. Sorry, no free shipping outside the USA.
Go HERE for complete shipping details.
