Collage Video Blog

Posts in the closing category

New Year 2018 Customer Service Hours

Dear Collage Video Customers,

Please note our schedule for the upcoming New Year's weekend:
Customer Service phone and e-mail closes at 3:00 pm (Eastern time) on Friday, December 29 and resumes at 9:00 am on Tuesday, January 2. Orders placed from 12/29 through 1/1 will begin processing for shipping on January 2.

Don't forget to browse our New Year's Sale! Please click below:

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish you all a Happy & Healthy New Year!

12.28.2017

By Customer Service | | closing, customer service, holiday, Holiday Schedule, hours | 0 comments | Read more

Memorial Day Weekend Closure

Dear Customers,

Collage Video will be closed on Monday, May 29th for Memorial Day. We will reopen on Tuesday, May 30th for regular business hours (Mon-Fri, 9am-4:45pm). All orders placed throughout the long weekend will begin processing on May 30th, in the order in which they were received.

If you have selected any type of Priority Mail, please contact us (email: collage@collagevideo.com / phone: 1-800-819-7111) with your order number to ensure it is shipped promptly.

SAVE 15% OFF ALL ORDERS IN CELEBRATION OF NATIONAL FITNESS MONTH!

Thank you

Collage Video
1-800-819-7111
collage@collagevideo.com
By Customer Service | | closing, customer service, holiday, Holiday Schedule, Sale, website | 0 comments | Read more

March 14: Inclement Weather Closure

Dear Customers,
Collage Video's Customer Service phone and e-mail will be closed on Tuesday, March 14th due to severe snow conditions across the East Coast. Order processing and shipping operations will also be suspended until Wednesday, March 15th. All orders will begin processing on Wednesday, and will ship by Friday, March 17th latest.
Your patience is very much appreciated.
For urgent matters, please email us at collage@collagevideo.com or call us at 1-800-819-7111, and we will reply to you on Wednesday.
Stay warm, fit, healthy & safe!
Your Collage Video family
By Customer Service | | Announcement, closing, customer service, hours | 0 comments | Read more

Inclement Weather Closure

Dear Customers,

Collage Video's Customer Service phone and e-mail will be closed on Thursday, Feb. 9th due to severe snow conditions across the East Coast. Order processing and  shipping operations will also be suspended until Friday, Feb. 10th.

All orders will begin processing on Friday, and will ship by Monday, Feb 13th latest.

Your patience is very much appreciated.

Don't forget to check out our Thursday Special Sale!

If you have any questions, or concerns, please feel free to call or email us.

Thank you,

Collage Video
1-800-819-7111
collage@collagevideo.com
By Customer Service | | Announcement, closing, customer service, Sale, shipping, snow, Thursday, website | 0 comments | Read more

Independence Day Weekend Hours

Just a quick note to inform you of Collage Video's schedule for the upcoming Independence Day holiday weekend:

Customer Service phone and e-mail closes at 2:00 pm (Eastern) on Friday, July 1 and resumes at 9:00 am on Tuesday, July 5.
Orders placed from June 29 through July 4 will begin processing for shipping on July 5. 

For inquiries and questions regarding your order, please call us at 1-800-819-7111 and leave us a detailed message. You may also reach us by email at collage@collagevideo.com

Happy Independence Day from your Collage Video Family!

PS: Don't forget to take advantage of our 4th of July weekend special! Please enter coupon code BOOM at checkout to receive 15% off your purchase!

Thank you

By Customer Service | | Announcement, closing, customer service, holiday, hours, Sale | 0 comments | Read more

Customer Service Closed Due to Severe Weather in NJ

Just a fast note to let you know that Collage Video's Customer Service phone and e-mail is closed today (2/2) due to the severe snow conditions in northern New Jersey. Shipping operations are also suspended for today. 

We expect to be back to normal status on Tuesday, 2/3.

Thank you.

By Collage Video | | closing, customer service, snow, website | 0 comments | Read more

Stay in Touch

Information

210 W. Parkway, Suite 7, Pompton Plains, NJ 07444 ● © Collage Video ● Exercise Video Specialists ● Fitness Videos and Workout Videos ● 1-800-819-7111 / 201-464-4921 ● CustomerCare@CollageVideo.com

From Our Blog

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