Collage Video Blog

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Christmas 2017 Customer Service Hours

Dearest Collage Video Customers,

Please note our schedule for the upcoming Christmas weekend:

Customer Service phone and e-mail closes at 2:30 pm (Eastern) on Friday, December 22 and resumes at 9:00 am on Tuesday, December 26. Orders placed from 12/22 through 12/25 will be begin processing for shipping on December 26.

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish you all a Merry Christmas!

12.22.2017

By Customer Service | | customer service, holiday, Holiday Schedule, website | 0 comments | Read more

Thanksgiving Weekend Hours 2017

Dearest Collage Video Customers,

Just a quick note to inform you of Collage Video's schedule for the upcoming Thanksgiving holiday weekend:

Our phone and e-mail will close at 3:00 pm (Eastern) on Wednesday, November 22 and resumes at 9:00 am on Monday, November 27. Orders placed from 11/22 through 11/26 will be begin processing for shipping on November 30.

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish all of Collage Video's customers a Happy Thanksgiving!

Ps: Need some Thanksgiving tips? Don’t forget to check out our Thanksgiving Blogs !!!

Please Click Here To Shop Our Black Friday 2017 Sale!

By Customer Service | | customer service, holiday, Holiday Schedule, Thanksgiving, website | 0 comments | Read more

Labor Day Weekend Customer Service Hours

Dear Friends,

Just a quick note to inform you of Collage Video's schedule for the upcoming Labor Day holiday weekend:

Customer Service phone and e-mail closes at 12:00 pm (Eastern) on Friday, September 1 and resumes at 9:00 am on Tuesday, September 5. Orders placed from 09/01 through 09/05 will be processed for shipping on 09/05. 

Don't forget to shop our Labor Day Sale:

And our Clearance workout DVDs:

If you have any questions, please leave us a message at 1-800-819-7111 or email us at collage@collagevideo.com

Wishing you a happy and healthy Labor Day weekend!

4th of July Weekend Schedule

Dear Collage Video Customers,

Just a quick note to inform you of Collage Video's schedule for the upcoming Independence Day holiday weekend:

Customer Service phone and e-mail closes at 2:00 pm (Eastern) on Friday, June 30 and will reopen at 9:00 am on Wednesday, July 5.
Orders placed from June 30 through July 4 will begin processing for shipping on July 5. 

For inquiries and questions regarding your order, please call us at 1-800-819-7111 and leave us a detailed message. You may also reach us by email at collage@collagevideo.com

Happy Independence Day from your Collage Video Family!

Don't forget to take advantage of our 4th of July weekend special! Please enter coupon code 4JULY17 at checkout to receive 17% off your purchase!

Thank you

Inclement Weather Closure

Dear Customers,

Collage Video's Customer Service phone and e-mail will be closed on Thursday, Feb. 9th due to severe snow conditions across the East Coast. Order processing and  shipping operations will also be suspended until Friday, Feb. 10th.

All orders will begin processing on Friday, and will ship by Monday, Feb 13th latest.

Your patience is very much appreciated.

Don't forget to check out our Thursday Special Sale!

If you have any questions, or concerns, please feel free to call or email us.

Thank you,

Collage Video
1-800-819-7111
collage@collagevideo.com
By Customer Service | | Announcement, closing, customer service, Sale, shipping, snow, Thursday, website | 0 comments | Read more

NEW Priority Shipping Rates

Dear Collage Video Customers,

Due to a recent increase in commercial shipping rates implemented by the United States Postal Service (USPS) for Priority Mail package service, we have modified and simplified our Domestic shipping rates and policies. These new rates are effective 01/16/2017.

For orders to USA addresses, all Priority Mail orders (up to 8 DVDs) will now ship for $7.49.

Thank You
Collage Video
1-800-819-7111
collage@collagevideo.com

By Collage Video | | Announcement, customer service, shipping, website | 0 comments | Read more

Love Notes Blog by Jari Love Now Available!

Love Notes Blog by Jari Love is now posted.

Read it HERE.

By Collage Video | | Healthy, Jari Love, tips, website, Weekly Blog, Wellness | 0 comments | Read more

Technical Difficulties

Dearest Collage Customers,

Please note that we are currently experiencing technical difficulties with our website - but your access to the Collage Video's Customer Service phone and email will remain unaffected

We apologize for the inconvenience and thank you for your patience.

Collage Video
1-800-819-7111
collage@collagevideo.com
By Customer Service | | Announcement, customer service, Technical Difficulty, website | 0 comments | Read more

FedEx Shipping Added to Website!

We've heard from you! Thank you for the suggestion!
We've now added FedEx as a Paid shipping option for the Collage Video website!

Services Available:
Ground Home Delivery
Express Saver
Overnight

... And More!

This is in addition to our normal USPS First Class/ Priority and free shipping service.
Place Your Order today!
www.collagevideo.com

By Collage Video | | customer service, shipping, Upgrade, website, Weekly Blog | 0 comments | Read more

Customer Service Closed Due to Severe Weather in NJ

Just a fast note to let you know that Collage Video's Customer Service phone and e-mail is closed today (2/2) due to the severe snow conditions in northern New Jersey. Shipping operations are also suspended for today. 

We expect to be back to normal status on Tuesday, 2/3.

Thank you.

By Collage Video | | closing, customer service, snow, website | 0 comments | Read more

Stay in Touch

Information

210 W. Parkway, Suite 7, Pompton Plains, NJ 07444 ● © Collage Video ● Exercise Video Specialists ● Fitness Videos and Workout Videos ● 1-800-819-7111 / 201-464-4921 ● CustomerCare@CollageVideo.com

From Our Blog

  • Login Issue

    We're aware of the ongoing login issue (homepage 'buttons' failing to direct), and are currently investigating the cause of the problem.  Temporary solutions: 1.) Login via URL: https://www.collagevideo.com/account/login Create an account via URL: https://www.collagevideo.com/account/register Account details and order history can be accessed... read more

  • Two More Happy Yoga DVDs Coming to Collage Video

    Happy Yoga from Sarah Starr is designed to bring you the beauty of Mother Nature as you receive yoga's rejuvenating benefits, including flexibility, toning, clarity and balance. Want to learn more about Sarah? Visit her instructor profile here. These titles... read more

  • What is Callanetics? Is it for me?

    Some people swear by it. Some people have never heard of it. It’s Callanetics. Callanetics became a revolutionary method of exercise and gained international recognition for its speedy body-shaping results. Some of the noise behind Callanetics may have softened over... read more