Collage Video Blog

Posts in the shipping category

Expect Holiday Shipping Delays

Dear Collage Video Customers,

This announcement is to notify our customers that due to high volume in online holiday shopping, shippers (USPS, UPS, FedEx etc.) are experiencing temporary delays.

To ensure your DVDs are delivered in time, please place your holiday and gift orders as soon as possible.

For your convenience, if you’re shipping gifts, for Hanukah, Kwanza, Christmas, or other holiday traditions, find the recommended deadlines in the following tables.

United States Postal Service:

 
FedEx:
UPS:

If you have any questions, please feel free to contact us via email (collage@collagevideo.com) or by phone (1-800-819-7111)

We appreciate your patience and wish you a Happy Holidays.

By Customer Service | | Announcement, customer service, shipping | 0 comments | Read more

Inclement Weather Closure

Dear Customers,

Collage Video's Customer Service phone and e-mail will be closed on Thursday, Feb. 9th due to severe snow conditions across the East Coast. Order processing and  shipping operations will also be suspended until Friday, Feb. 10th.

All orders will begin processing on Friday, and will ship by Monday, Feb 13th latest.

Your patience is very much appreciated.

Don't forget to check out our Thursday Special Sale!

If you have any questions, or concerns, please feel free to call or email us.

Thank you,

Collage Video
1-800-819-7111
collage@collagevideo.com
By Customer Service | | Announcement, closing, customer service, Sale, shipping, snow, Thursday, website | 0 comments | Read more

NEW Priority Shipping Rates

Dear Collage Video Customers,

Due to a recent increase in commercial shipping rates implemented by the United States Postal Service (USPS) for Priority Mail package service, we have modified and simplified our Domestic shipping rates and policies. These new rates are effective 01/16/2017.

For orders to USA addresses, all Priority Mail orders (up to 8 DVDs) will now ship for $7.49.

Thank You
Collage Video
1-800-819-7111
collage@collagevideo.com

By Collage Video | | Announcement, customer service, shipping, website | 0 comments | Read more

Attention Canadian Customers

Canada shipments may be delayed due to labour negotiations between Canada Post and the Canadian Union of Postal Workers (CUPW)... please check for details here

We will provide updates regarding Canada Post service as we receive them.

Thank you for your patience and understanding.

07/01/2016
By Customer Service | | Announcement, customer service, shipping | 0 comments | Read more

New “Angie’s Corner” Posted Today!

Angie Miller's latest blog, "Three Tips for Holiday Happiness" is now available.

You can find it at this link: Angie's Corner

By Collage Video | | Angie Miller, fitness, Healthy, holiday, shipping, Wellness | 0 comments | Read more

Holiday Shipping

Here are some Important shipping dates to keep in mind this holiday!

Order your precious USPS packages by these dates for expected delivery by December 24th:

USPS Dometic Shipping

 

By Collage Video | | Holiday Schedule, shipping | 0 comments | Read more

Shipping May Be Delayed During Inventory

Dear Collage Video Customers,

Please note that some order shipments may be delayed during inventory but we expect to be back to full operation by Monday, July 6th.

If you have any questions, please feel free to contact us via email (collage@collagevideo.com) or by phone (1-800-819-7111)

We appreciate your patience and thank you for all of your support which has enabled us to continue to grow.

By Collage Video | | customer service, shipping | 0 comments | Read more

FedEx Shipping Added to Website!

We've heard from you! Thank you for the suggestion!
We've now added FedEx as a Paid shipping option for the Collage Video website!

Services Available:
Ground Home Delivery
Express Saver
Overnight

... And More!

This is in addition to our normal USPS First Class/ Priority and free shipping service.
Place Your Order today!
www.collagevideo.com

By Collage Video | | customer service, shipping, Upgrade, website, Weekly Blog | 0 comments | Read more

Columbus Day Shipping

Just a quick note to remind you that the US Postal Service is closed on Monday, October 13, so no shipments will be going out that day.

Orders placed from Friday through Monday will be processed for shipping on Tuesday, October 14.

By Collage Video | | shipping | 0 comments | Read more

Stay in Touch

Information

210 W. Parkway, Suite 7, Pompton Plains, NJ 07444 ● © Collage Video ● Exercise Video Specialists ● Fitness Videos and Workout Videos ● 1-800-819-7111 / 201-464-4921 ● CustomerCare@CollageVideo.com

From Our Blog

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  • An Important Announcement from Collage Video

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