Collage Video Blog

Posts in the hours category

New Year 2018 Customer Service Hours

Dear Collage Video Customers,

Please note our schedule for the upcoming New Year's weekend:
Customer Service phone and e-mail closes at 3:00 pm (Eastern time) on Friday, December 29 and resumes at 9:00 am on Tuesday, January 2. Orders placed from 12/29 through 1/1 will begin processing for shipping on January 2.

Don't forget to browse our New Year's Sale! Please click below:

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish you all a Happy & Healthy New Year!

12.28.2017

By Customer Service | | closing, customer service, holiday, Holiday Schedule, hours | 0 comments | Read more

Labor Day Weekend Customer Service Hours

Dear Friends,

Just a quick note to inform you of Collage Video's schedule for the upcoming Labor Day holiday weekend:

Customer Service phone and e-mail closes at 12:00 pm (Eastern) on Friday, September 1 and resumes at 9:00 am on Tuesday, September 5. Orders placed from 09/01 through 09/05 will be processed for shipping on 09/05. 

Don't forget to shop our Labor Day Sale:

And our Clearance workout DVDs:

If you have any questions, please leave us a message at 1-800-819-7111 or email us at collage@collagevideo.com

Wishing you a happy and healthy Labor Day weekend!

Summer 2017 Customer Service Hours

Dear Customers,
As of Memorial Day weekend, our Customer Service Hours will be changing for the summer. Our Summer hours will be Mondays-Thursdays, from 9am-4:45pm, and Fridays from 9am-4pm (Eastern Standard Time).
All orders placed after 9am on Fridays will ship on Mondays.
Thank you, and enjoy your summer!

Collage Video
1-800-819-7111
collage@collagevideo.com

By Customer Service | | customer service, hours, website | 0 comments | Read more

March 14: Inclement Weather Closure

Dear Customers,
Collage Video's Customer Service phone and e-mail will be closed on Tuesday, March 14th due to severe snow conditions across the East Coast. Order processing and shipping operations will also be suspended until Wednesday, March 15th. All orders will begin processing on Wednesday, and will ship by Friday, March 17th latest.
Your patience is very much appreciated.
For urgent matters, please email us at collage@collagevideo.com or call us at 1-800-819-7111, and we will reply to you on Wednesday.
Stay warm, fit, healthy & safe!
Your Collage Video family
By Customer Service | | Announcement, closing, customer service, hours | 0 comments | Read more

Independence Day Weekend Hours

Just a quick note to inform you of Collage Video's schedule for the upcoming Independence Day holiday weekend:

Customer Service phone and e-mail closes at 2:00 pm (Eastern) on Friday, July 1 and resumes at 9:00 am on Tuesday, July 5.
Orders placed from June 29 through July 4 will begin processing for shipping on July 5. 

For inquiries and questions regarding your order, please call us at 1-800-819-7111 and leave us a detailed message. You may also reach us by email at collage@collagevideo.com

Happy Independence Day from your Collage Video Family!

PS: Don't forget to take advantage of our 4th of July weekend special! Please enter coupon code BOOM at checkout to receive 15% off your purchase!

Thank you

By Customer Service | | Announcement, closing, customer service, holiday, hours, Sale | 0 comments | Read more

Christmas Schedule

Just a quick note to inform you of Collage Video's schedule for the upcoming Christmas holiday weekend:

Customer Service phone and e-mail closes at 2:00 pm (Eastern) on Thursday, December 24 and resumes at 9:00 am on Monday, December 28. Orders placed from December 24 through December 28 will be processed for shipping on December 28. 

Thank you and Have a Safe & Healthy Holiday!

 

By Collage Video | | customer service, holiday, Holiday Schedule, hours, thank you | 0 comments | Read more

Thanksgiving Weekend Customer Service Hours

Dearest Collage Video Customers,

Just a quick note to inform you of Collage Video's schedule for the upcoming Thanksgiving holiday weekend:

Customer Service phone and e-mail closes at 3:00 pm (Eastern) on Wednesday, November 26 and resumes at 9:00 am on Monday, November 30. Orders placed from 11/26 through 11/30 will be begin processing for shipping on November 30.

If you have any questions, please feel free to contact us via phone (1-800-819-7111) or email (collage@collagevideo.com).

We wish all of Collage Video's customers a Happy Thanksgiving!

Ps: Need some Thanksgiving tips? Don’t forget to check out our Thanksgiving Blogs !!!

By Collage Video | | customer service, holiday, Holiday Schedule, hours, Thanksgiving | 0 comments | Read more

We are Moving!

We have big news and we wanted you to be the first to know!

Thanks to all of our loyal customers, Collage Video is moving to a new larger office and warehouse location!

On Thursday, March 19th, Customer Service will be closing at 1pm EST. Shipments may be delayed for an additional day or two during the move but we expect to be back to full operation by Tuesday, March 24. 

The mailing address of our new location is:

Collage Video
210 West Parkway, Unit 7
Pompton Plains, NJ 07444

Our phone numbers, e-mail, etc., remain the same.

Thank you for your understanding.

By Collage Video | | customer service, hours, thank you | 0 comments | Read more

Stay in Touch

Information

210 W. Parkway, Suite 7, Pompton Plains, NJ 07444 ● © Collage Video ● Exercise Video Specialists ● Fitness Videos and Workout Videos ● 1-800-819-7111 / 201-464-4921 ● Collage@CollageVideo.com

From Our Blog

  • 4th of July Holiday Weekend Hours

    Dear Collage Video Customers: Just a quick note to inform you of Collage Video's schedule for the upcoming holiday weekend: Our phone and e-mail will close at 3:00 pm (Eastern) on Wednesday July 3rd, and resume at 9:00 am on... read more

  • American Flag Caprese Salad

    This recipe was found on the Food Network and is courtesy of the Food Network Kitchen Photo By: Matt Armendariz We find the Food Network's American Flag Caprese Salad to be the perfect compliment to any 4th of July party!  Although it's a... read more

  • Important: Notice Regarding Our Shipping Policy

    To all our Customers, Please take a moment to review the following change in our return policy. We currently accept any DVD, opened or unopened, to be returned within a 15-day window after delivery.  Effective July 1st, we will continue... read more